Dive into the data-driven, AI-fueled, creative and pragmatic future of marketing together with fellow marketers, industry professionals, and our Luxidian talents. In 2023 the theme was “MarTech today and tomorrow”.
13:10 - 13:35
Ego trips and customer journeys: Stories that put customers in the driver's seat
Matt McClung
Creative Strategy Director, Luxid Group
13:40 - 14:05
Leading the multi-platform international customer experience management
Hanna Selmgren, Head of Digital Development, HMD Global
Scott Sphar, Chief Strategy Officer, Luxid Group
14:10 - 14:35
S-kaupat data-driven marketing programs: triggered and automated 1:1 marketing along the S-kaupat customer journey to drive customer engagement and loyalty
Johanna Koskela
Marketing Lead, S-kaupat, Food eCommerce
15:00 - 15:30
Panel discussion: Navigating the future of customer experience in the evolving landscape of marketing technologies
Noora Kulmala, Director of Marketing Operations, Kalmar
Anna Dodds, Head of Customer and Employee journey, SSAB
Timo Arvonen, Development Manager, Partners, Veikkaus Oy
Clément Jacquemin, CX Solution Engineering Manager EMEA, North region, Oracle
Panel host: Marjut Herranen, Customer Lead, Luxid Group
15:35 - 15:55
Luxid research: Key takeaways from 300.000 hours of work on marketing transformations
Henrik Lagercrantz
Head of Sales and Marketing Technologies, Luxid Group
About the speakers
In an award-winning career spanning 25 years, Jonathan has helped dozens of B2B and B2C brands use creativity to achieve measurably better returns on their marketing investment. A copywriter by training, he believes that in today’s world of perpetually divided attention, simplicity and clarity deliver huge competitive advantage.
Ed Davis is a multi-faceted B2B communications executive with a proven track record in leading international organizations focused on brand, marketing, and sales campaigns to drive revenue growth and market share.
Nikos Lemanis is a senior marketing professional with over 17 years of experience in cross-industry marketing consultancy, cross-channel digital marketing, and content creation. Nikos specializes in leading cross-discipline teams to grow enterprise accounts and developing innovative campaigns that produce tangible results.
An experienced Web & Data Business Development pro, Samuel knows how to apply new technology and data-driven insights to marketing at scale.